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Access Violation(0xC0000005) at EIP=0x773F2D6C

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Hi, I am trying to open the remote control editor on my lab view version 13.02(32 bit) on my Microsoft surface pro 4(64bit). The problem is that whenever I create a new remote control Vi in my robot project, the remote control editor pops up but suddenly freezes when I click on it  and then my LabView crashes. This has happened continuously and I have been trying to find a solution. It then shows me this dialogue box as shown in the picture below. Any and all solutions are really appreciated. Thanks.


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